General terms of use

The Website is published by EXTRUPLAST, hereinafter referred to as the “Publisher”, whose legal information appears in theLegal Notice .


Development and graphics are provided by the company EN TOILE DE FOND, hereinafter referred to as the “Developer”.

The Publisher

The publisher is a simplified joint stock company with capital of 200,000.00 euros, whose registered office is at 56 rue Robert Geffre in La Rochelle (17000), registered under number 415 133 412 in the La Rochelle Trade and Companies Register.

Intracommunity VAT number: FR 79 415133412

SIRET number (head office): 415 133 412 00023

APE Code: 2222Z

Phone number :

Director of publication: Mr Gilles DONDAINAS

Contact :
by post: 56 Rue Robert Geffré – 17 000 LA ROCHELLE
by e-mail:

Development, Design

Web agency EN TOILE DE FOND, EURL with a share capital of €2,000.00, whose registered office is at 4 place de l’église, 17540 Saint-Sauveur d’Aunis.
Registered under number 500 675 020 in the La Rochelle Trade and Companies Register.

Access to the Website and use of its content is subject to the terms of use described below. By accessing and browsing the Site, visitors accept the following stipulations without reservation:



“Website”: refers to the website accessible via the domain name


“Host”: refers to the company OVH, with which the Website is hosted, as well as the personal data collected from users via the Contact form.


“User(s)”: refers to all legal entities and/or natural persons of legal age who access the content of the Website and its functionalities.


Acceptance of the general terms of use

2.1 Use of the Website and any contribution to its content are subject to full and unreserved acceptance of and compliance with these General Terms of Use (hereinafter referred to as the “TOU”).


2.2 Consequently, the User acknowledges that they have read all the TOU and accepts them unreservedly.


Validity and modification of the TOU

3.1 If any of the provisions of these TOU are declared null and void by virtue of a legislative or regulatory provision in force and/or a court decision having the force of res judicata, the other provisions will remain valid and applicable.


3.1 If any of the provisions of these TOU are declared null and void by virtue of a legislative or regulatory provision in force and/or a court decision having the force of res judicata, the other provisions will remain valid and applicable.


Browsing the Website

4.1 The Website is open to all Users. Where applicable, the creation of a customer account in accordance with the General Terms and Conditions of Sale applicable to the User is required in order to place an order on the Website.


4.2 The Publisher allows access to the Website 24 hours a day, 7 days a week, within the limits of the technical means at its disposal.


4.3 The Publisher may:

  • Suspend, limit or interrupt access to all or part of the Website in order to update or modify its content or take any other action it deems necessary.
  • Delete any information that could disrupt its operation or contravene national or international laws.

Personal data

The User acknowledges having read the Publisher’s Personal Data Protection Policy, which is available here.


If the User is a consumer, they are expressly reminded that they may exercise their right to register on the Bloctel do-not-call list, in accordance with Article L.223-2 of the French Consumer Code.



6.1 The Publisher is responsible for the content it has published itself. However, the information communicated on the Website is provided for information purposes only and is non-contractual. The Publisher may not be held liable for any inaccuracies in the information published. It may be changed or updated without notice. The Publisher also reserves the right, at any time and without prior notice, to make improvements and/or changes to the Website.


6.2 The Publisher cannot be held liable for:

  • Damage of any kind, direct or indirect, resulting from the use of the Website and in particular any operating loss, financial or commercial loss, loss of programmes and/or data in particular in the User’s information system, linked in particular but not exhaustively to technical or IT failures or the Website’s compatibility with hardware or software.
  • Damage of any kind, whether direct or indirect, resulting from the content and/or use of the Website or to which Users may have access via the Website.
  • Any omissions and/or errors on the Website.
  • Illegal content or activities that may be present on the Website without the User’s due knowledge within the meaning of Law no. 2004-575 of 21 June 2004 on confidence in the digital economy.


6.3 Use of the Website implies a loyal attitude on the part of the User, in compliance with the TOU, at the risk of incurring liability.


The User of the Website is liable for damage of any kind, whether material or non-material, direct or indirect, caused to any third party, including the Publisher, as a result of the unlawful use or exploitation of the Website itself and/or any of its elements, whatever the cause and place of occurrence of such damage, and shall hold the Publisher harmless against the consequences of any claims or actions to which it may be subject as a result.


Users of the Website waive their right to take any action against the Publisher in the event of legal proceedings being brought against them by a third party as a result of the unlawful use and/or exploitation of the Website.


6.4 The Publisher cannot incur any liability whatsoever if, in the event of force majeure or events beyond its control or justified necessity, it is obliged to modify, suspend or delete the Website.


6.5 The Publisher accepts no liability for any dissatisfaction on the part of Users with regard to the content of the Website or its operation.


6.6 The Publisher will not be responsible for any malfunction of the Internet network preventing the proper operation of the Website, in particular due to external malicious acts.


6.7 The Publisher makes every effort to provide Users with available and verified information and/or tools, but cannot be held responsible for errors (in particular display errors on the Website, sending incorrect emails), lack of availability of information and/or the presence of viruses on the Website or on websites to which the Website redirects, any malfunction of the Internet network preventing the Website from functioning properly (in particular due to external malicious acts); interruptions, delays in data transmission, failures of the telephone line, servers, Internet access providers, telephone operators, computer equipment, software; the loss of any email and, more generally, the loss of any data, the consequences of any virus, computer bug, anomaly, technical failure, any damage caused to a User’s terminal, any technical, hardware or software failure of any kind, which prevents or limits the possibility of using the Website or which damages a User’s system.


It is the User’s responsibility to ensure in advance that their computer environment is compatible with the technical characteristics of the Website. The User must have the required configuration to access all of the Website’s functionalities, which is the sole responsibility of the User and cannot incur the Publisher’s liability under any circumstances.


If the User’s customer account password is lost or stolen, the User must initiate the forgotten password procedure by clicking on the “forgot password” link in the “log in” tab. A pop-up window will open asking the User to enter the email address used to create their customer account. The User must click on “send” to receive a password reset email. The User must click on the link in the email sent by the Publisher in order to reset their password on the Website.


In the event of password theft, the User will inform the Publisher.


It is the responsibility of all Users to take all appropriate measures to protect their own data and/or software stored on their equipment against any attack.


Similarly, use of the Website implies knowledge and acceptance of the characteristics and limits of the Internet, the lack of protection of certain data against possible misappropriation or piracy and the risks of contamination by any viruses circulating on the network.


Any attempt by a User or any other person to deliberately damage the Website constitutes a breach of civil and criminal law and the Publisher reserves the right to prosecute any such action.


Users declare and acknowledge that they are aware of the characteristics, risks and constraints of the Internet and, in particular, that the transmission of data and information on the Internet is only relatively technically reliable, as it circulates on heterogeneous networks with diverse characteristics and technical capacities that disrupt access or make it impossible at certain times. Users acknowledge that the Website may be subject to intrusion by unauthorised third parties and that the information circulating on the Internet (personal data or not) is only relatively protected against possible misappropriation (free access) and against possible viruses, even if the Publisher implements all necessary and useful means to preserve the security of the data entrusted to it and to comply with good security practices issued by the competent authorities.


Intellectual property

7.1 The User is informed that all elements of the Website, its structure, the services offered on it, their content, the information presented on it, the illustrations, photographs, images, sounds and videos, their organisation, the databases and the software tools used on it are protected under copyright, trademark law and intellectual property rights by the intellectual property legislation currently in force.


7.2 In addition, the User undertakes to refrain from any temporary or permanent reproduction of the Website by any means whatsoever, as well as any translation, adaptation, arrangement, decompilation or modification of the Website, in particular with a view to creating a similar service.


The User undertakes not to:

  • Reproduce, represent, modify, alter or redistribute any element contained in the Website;
  • Divert or make commercial use of the Website and/or the services offered;
  • Extract, reuse, store, reproduce, represent or preserve, directly or indirectly, on any medium, by any means and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the Website as well as the repeated and systematic extraction or reuse of qualitatively and quantitatively non-substantial parts when these operations clearly exceed the conditions of normal use of the Website.


You are reminded that any unauthorised use, reproduction or representation of all or part of the Website by any means whatsoever is prohibited and constitutes an infringement punishable under the French Intellectual Property Code.


Hypertext links

The hypertext links present on the Website do not engage the responsibility of the Publisher.

The Publisher provides no guarantee as to the content, availability or accessibility of third-party sites accessible directly or indirectly via these links. The Publisher may not be held liable for any damage whatsoever resulting from third-party sites directly or indirectly accessible via these links, and in particular from the information, products or services they offer or when the data on these third-party sites does not comply with the regulations in force, or from any use that may be made of these elements.


The Publisher cannot be held liable for any hypertext links on third-party sites that redirect users, directly or indirectly, to the Site.


The creation by any third party of hypertext links redirecting, directly or indirectly, to the Website may only be made with the prior written authorisation of the Publisher, which may be revoked at any time.


Deletion of a user account

Where applicable, the Publisher may delete a User’s customer account in the event of a breach of these TOU or the General Terms and Conditions of Sale applicable to the User.


In addition, the following behaviours are prohibited:

  • Any behaviour likely to interrupt, suspend, slow down or prevent access to the Website;
  • Any intrusion or attempted intrusion into the Publisher’s systems, – any misappropriation of the Website’s system resources;
  • Any action likely to impose a disproportionate burden on the Publisher’s infrastructures;
  • Any breach of security and authentication measures;
  • Any acts likely to prejudice the rights and financial, commercial or moral interests of the Publisher and those of other Users of the Website;
  • Any action aimed at monetising, selling, lending or granting all or part of the access to the Website, as well as to the information hosted and/or shared on it.


A User’s account may be terminated at any time without notice. The Publisher will inform the User.


Under no circumstances may the Publisher be held liable for the deletion of a User’s account.


The User has the option of deleting their customer account whenever they wish via the account settings area or by sending an email to


When a customer account is deleted, the data linked to this account is deleted by the Publisher, with the exception of the User’s identifier, order history and corresponding invoices. If the User has never placed an order on the Website at the time of deletion of their customer account, all data linked to this account will be deleted by the Publisher.


Applicable law and jurisdiction

These TOU are governed by French law, regardless of where they are used.


In the event of a dispute and in the absence of an amicable agreement, the courts of the jurisdiction of the Publisher’s registered office shall have sole jurisdiction.


The original version of these TOU is written in French.

General terms of use published on 19 June 2024